Inbox Hypnotism™
Codifying human error as a chronic condition we are all affected by, so it can be managed
Inbox Hypnotism™ is a zero blame approach by default, but not zero responsibility
Accepting humans as humans with…
Zero Blame
…for traits we can’t be expected to change
Inbox hypnotism is a cognitive state that we all experience when we're checking email, where we become hyper-focused on our inbox and our brains switch into "autopilot" mode. It's important to recognize that inbox hypnotism is not the fault of any individual, but rather a natural tendency that we all share. By providing targeted training on email security and implementing measures to reduce Inbox Hypnotism, we can help people to make better decisions when it comes to managing their inbox, and build better technology that meets humans where they are, and always will be.
Four areas that form important parts of Inbox Hypnotism:
Perception
How our perception affects our ability to detect threats and make effective decisions.
Human factors
Cognitive load
Decision fatigue
Stress and burnout
Multitasking
Behavioural
How our behavior and cognition affect our decision-making and ability to stay focused.
Interface design
Email overload
Automation and decision-making
Personalization and social engineering
Technology
How technology is designed and used, and how it can be exploited by attackers to manipulate users.
Human factors
Cognitive load
Decision fatigue
Stress and burnout
Multitasking
Manage
Techniques and strategies for managing email overload, reducing stress, and improving focus.
Mindfulness and attention training
Prioritization and time management
User education and awareness
Organizational culture and support
Inbox Exacerbation
Ways inboxes feed our Inbox Hypnotism
The sense of urgency to respond to email quickly
The fear of missing out on important information
The desire for a clean, empty inbox
The need to maintain good communication with colleagues, clients, or customers
The pressure to stay on top of work and be productive
The temptation to check email outside of work hours
The belief that email is the most efficient way to communicate
The habit of checking email repeatedly throughout the day
The feeling of satisfaction when clearing out your inbox
The distraction of notifications or sound alerts for new emails
The tendency to get sidetracked by non-work-related emails
The expectation of being available and responsive at all times
The difficulty of separating important from unimportant messages
The social pressure to be constantly connected and available
The assumption that all email messages require a response
The frustration of dealing with spam or unwanted emails
The pressure to keep up with an overwhelming number of emails
The feeling of guilt or anxiety when emails go unanswered
The potential consequences of missing important information or opportunities.